Privacy Policy

Privacy Policy

Effective Date: January 16, 2026

At Drop Sol Express LLC (“we,” “our,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

• Personal Information: Name, email, phone number, address, and other details you provide when filling out forms or registering as a delivery partner.

• Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, and time spent.

How We Use Your Information

• To provide and manage our delivery services.

• To communicate with you about updates, inquiries, or requests.

• To improve our website, services, and user experience.

• To comply with legal obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information with:

• Trusted partners or contractors for delivery and operational purposes.

• Legal authorities if required by law.

Security

We implement reasonable technical and organizational measures to protect your data. However, no system can guarantee 100% security.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us at contact@dropsolexpress.com.

Cookies and Tracking

Our website may use cookies or similar technologies to enhance your experience. You can disable cookies in your browser, but some features may not function properly.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website.

Terms of Service

Effective Date: January 16, 2026

Welcome to Drop Sol Express LLC. By accessing or using our website and services, you agree to the following terms:

Services

We provide last-mile delivery services, including package transportation for e-commerce brands, warehouses, logistics companies, and local NYC businesses.

User Responsibilities

• You must provide accurate and complete information when using our website or submitting delivery requests.

• You agree not to misuse our services or engage in any illegal activities.

Delivery Partner Agreements

• All delivery partners must have a valid vehicle, insurance, and any required permits.

• We are not liable for incidents caused by individual delivery partners outside the scope of our instructions or agreements.

Payment Terms

• Service fees, payments to drivers, or other financial arrangements will be governed by separate agreements or contracts.

Intellectual Property

• All website content, branding, logos, and materials are the property of Drop Sol Express LLC. You may not copy, reproduce, or use them without permission.

Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from the use of our services.

• Our total liability shall not exceed the amount paid for the services in question.

Governing Law

• These terms are governed by the laws of the State of New York. Any disputes will be resolved in the courts of New York.

Changes to Terms

• We reserve the right to update these Terms of Service at any time. Updates will be effective immediately upon posting.

Contact Us

If you have questions about these terms or our policies, contact us at contact@dropsolexpress.com.